Privacy Policy

Burns Waste Management is committed to protecting your right to privacy as a user of our website. It is our policy to respect the confidentiality of all personal information shared with us and to handle all data in line with UK and EU data protection regulations.

The information you provide to us is held securely on UK-based servers. We do not transfer or authorise the transfer of any personal data outside of the UK.

We collect limited information about our website visitors to help us improve our services and to communicate effectively with current and potential clients. Burns Waste Management always adheres to UK Data Protection Legislation, including the UK GDPR and the Data Protection Act 2018.

This Privacy Policy applies only to the Burns Waste Management website (burnswastemanagement.com) and not to any external websites linked from our site.

What Data Do We Collect?

We collect the following non-identifying data automatically when you visit our website:

• IP address

• Country of internet connection

• Web browser type

• Operating system type

We also collect the following personal data when you submit an enquiry via our contact form:

• Name

• Email address

• Telephone number

• Enquiry subject

• Enquiry details

What Do We Use This Data For?

The automatically collected data is used for analytical purposes only, helping us understand website performance, improve user experience, and ensure we are reaching the right audience.

The data submitted through our contact form is used to communicate with you as a potential or existing client. Processing this data is in our legitimate interest and necessary to respond to your enquiry and provide information about our services.

We only use your personal data where it is relevant and proportionate to delivering or improving our service. We never sell, misuse, or use your data for purposes not stated in this Privacy Policy.

How Long Do We Keep Your Personal Data?

We retain your personal data for as long as necessary to manage your enquiry or ongoing service relationship.
You may request that we delete your data at any time by contacting us at:
📧 info@burnswastemanagement.com

How and Where Do We Store or Transfer Your Personal Data?

All personal data is stored securely within the United Kingdom, ensuring full compliance with UK GDPR.

Any data submitted through our website is transmitted using SSL encryption and received via secure email stored on UK-based servers. Our systems are regularly maintained and scanned for malware and security vulnerabilities.

Do We Share Your Personal Data?

We do not share your personal data with third parties, except where necessary for subcontracted work related to your enquiry or service. Only authorised directors and employees have access to the data you provide, and only where required to carry out legitimate business activities.

Your Rights as a Data Subject

Under the UK GDPR, you have the following rights regarding your personal data:

• The right to be informed about how we collect and use your data.

• The right to access the personal data we hold about you.

• The right to have inaccurate or incomplete data corrected.

• The right to request deletion of your data (“the right to be forgotten”).

• The right to restrict or object to processing for specific purposes.

• The right to data portability (receive a copy of your data for reuse).

• The right not to be subject to automated decision-making or profiling (we do not use your data in this way).

If you wish to exercise any of these rights, please contact us using the details below.

Further information about your rights can be found at the Information Commissioner’s Office (ICO): www.ico.org.uk.
You also have the right to lodge a complaint with the ICO if you believe your data has been mishandled.

How Can You Access Your Personal Data?

If you wish to make a data subject access request, please send your request in writing to:
📧 info@burnswastemanagement.com

Please mark your email clearly as a Subject Access Request. We will respond within one month of receiving your request. In rare cases where requests are complex, we may take up to two additional months — but we will inform you if that’s the case.

We do not charge for access requests unless they are clearly unfounded or excessive.

How to Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
📧 info@burnswastemanagement.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments. If you have previously provided your contact information, we will notify you of any significant changes that affect how we process your data.